Privacy policy

Valid from 1.4.2024

Your privacy is of the utmost importance to us, which is why DoMyTax (DoMyTax accounting s.r.o., ID: 06755470) has developed this Privacy Policy (“Policy”) to inform you about the data we collect when you visit our website https://domytax.cz (“Website”), as well as our related services accessible from subdomains such as https://ai.domytax.cz, https://firma.domytax.cz, and any other subdomains we may use (“Services”), why we collect it and how we use it.

The terms “you”, “your”, “your company” and “user” refer to the person/company/organisation using our website or services. References in this policy to “We”, “Us” and “Our” refer to DoMyTax and its subsidiaries and affiliates.

If you have any questions about this policy or if you have any requests regarding the processing of personal data, please contact us at .

1. Information we collect from you

We collect information that you provide directly to us that is necessary for the proper performance of the contractual agreement between you and us and to enable us to comply with our legal obligations. The types of information we collect include:

  • Login details: We collect login information when you log in to our account using authentication credentials. This may include your username, email address and password or other security-related data used to authenticate and access your account.
  • Documents and files: You have the option to upload or import documents and files when using our services. We collect and store these documents and files in order to provide you with our services, such as document analysis, storage and backup features.
  • User Generated Content: You may also provide us with user-generated content, such as comments, feedback or messages within the Platform. This content is collected to enhance your user experience and improve our services.
  • Other Data: We may also collect other information that you voluntarily provide through surveys, contests, or features that request information for specific purposes. We will clearly identify the information we collect, the purpose for which it is collected, and how it will be used.

2. Information we collect automatically

When you use our website and services or contact us directly, we may collect information, including your personal information, about the way you interact, the services you use and how you use them. This information is necessary for the proper performance of the contract between you and us, to enable us to comply with legal obligations, and for our legitimate interest in providing and improving the functionality of the Website and Services.

  • Log and Device Data. We automatically collect log data and device information when you access and use the Website and the Services. This information may include Internet Protocol (IP) addresses, date/time stamps.
  • Tracking Technologies and Cookies. We use cookies. We also automatically collect device operating system information.
  • Usage data. We use a tool called “Google Analytics” to collect information about your interactions with the website and services. For more information, please visit Google.

3. How we use your data

We process your data in accordance with general data processing principles. We may use the information we collect through our Website and Services for a number of reasons, including to

  • To compile statistics and market analysis
  • Customise marketing
  • Ensure data security and prevent fraud
  • To provide essential functions of our project: The documents and files that you upload or import are essential to the core functionality of our services. This enables us to provide you with a personalised and efficient experience tailored to your needs.
  • Improving and developing new services: Your feedback and the way you use our services helps us to innovate and improve our offerings to ensure that we meet your needs and expectations.

We will normally only collect personal data from you if we have your consent to do so, if we need the personal data to perform a contract with you, or if the processing is in our legitimate business interests.

4. Data Sharing Disclosures

At DoMyTax, we are committed to maintaining the trust and confidence of our users. This section details the circumstances in which we share, transfer or disclose the information we collect, including information retrieved from Google user accounts via Google Drive and user information related to authentication processes.

4.1 Sharing with third party services

In order to improve our services and ensure the best user experience, we work with certain third-party service providers. These include:

  • Auth0: For authentication purposes, we use Auth0, a robust platform designed to manage authentication and secure user data. Auth0 stores certain user information necessary to authenticate and provide a seamless user experience.
  • Google services: We use Google Drive to import and back up documents. This allows users to seamlessly integrate their Google Drive documents with our services, ensuring that data is easily accessible and securely backed up. We use Google Analytics for analytical purposes. This tool helps us understand how our users interact with our service so that we can continually improve our platform and user experience. Please note that the information collected by Google Analytics is used for analytical purposes only and is handled in accordance with Google’s privacy policy and our own.
  • Amazon Web Services (AWS): We use AWS S3 to securely store documents uploaded by our users, including those imported from Google Drive. This storage solution helps us ensure the reliability and accessibility of your data.
  • Microsoft Azure: We use Azure AI Document Intelligence to analyse documents, including those imported from Google Drive. This analysis helps us provide more accurate, efficient and customised services by improving document-related features.
  • Accounting Services: To provide integrated financial management and accounting capabilities, we partner and share user data with leading financial management service providers, including Stormware Pohoda.

4.2 How we protect your information

We only share your information with third party services that adhere to our strict privacy standards and agree to process your information in accordance with our privacy policy and applicable laws. Before sharing any information, we will ensure that

  • The third party needs the information to provide services or improve functionality relevant to our users.
  • Appropriate measures are taken to protect your information from unauthorised access, alteration, disclosure or destruction.

5. Direct marketing

We may use the contact details you provide for direct marketing purposes. These direct marketing offers may be personalised depending on your preferences, taking into account any other information you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.

If you wish to withdraw your consent for direct marketing and refuse to receive information from us, you may do so at any time by updating your preferences in your account by clicking on a link at the bottom of our newsletter emails.

6. Cookies

Cookies are small text files that are stored by your browser on your computer when you visit our website and services. We use cookies to improve our Site and Services and make them easier to use. Cookies allow us to recognize users and avoid repeated requests for the same information.

Please see our cookie policy for more information about the cookies we use.

For more information on how to delete cookies and other useful information related to the use of cookies, please visit https://allaboutcookies.org/.

7. Sensitive information

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data concerning sexual orientation.

Please do not send, upload or provide any sensitive information to us and contact us using the contact details below if you believe we may have such information. We reserve the right to delete any information that we believe may contain sensitive data.

8. Retention

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

We will keep your personal information for as long as we need it to provide services to you, unless we are required by law or regulation to keep your personal information for a longer period.

9.Security

We have security measures in place to protect the personal information you provide to us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for potential vulnerabilities and attacks.

Notwithstanding the measures and efforts we take, the transmission of information via the Internet, email or text messages is not completely secure. We cannot ensure or warrant the absolute protection and security of your personal information or any other User Content that you upload, post or otherwise transmit to us or to others.

We therefore recommend that you do not send us or anyone else any sensitive information if you believe that its disclosure could cause you substantial or irreparable harm.

If you have any questions about the security of our site or services, please contact us at .

10. Your rights

You are entitled to a number of rights in relation to the protection of your personal information. These rights are

  • The right to access the information we hold about you. If you wish to access the personal information we hold about you, you may do so at any time by contacting us using the contact details set out below.
  • The right to rectify inaccurate information about you. You may correct, update or request the deletion of your personal information by contacting us using the contact details set out below.
  • The right to object to processing. Where we rely on your consent to process your personal information, you may withdraw your consent at any time by contacting us using the contact details set out below. This will not affect the lawfulness of the processing prior to the withdrawal of your consent.
  • The right to complain. You may submit questions or complaints to the national data protection authority in your country of residence if your rights have been violated. However, we recommend that you try to resolve any dispute peacefully by contacting us first.
  • The right to have data relating to you deleted. You may request that data be deleted without undue delay for legitimate reasons, for example, if the data is no longer necessary for the purposes for which it was collected, or if the data has been processed unlawfully.

11. Application of the policy

This policy applies only to the services provided by our company. Our policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may contain our services, or other sites linked from our site or services.

12. Changes

Our policy may change from time to time. We will post any changes to the Policy on our Site and, if the changes are material, we may consider providing more prominent notice (including, for certain Services, email notification of changes to the Policy).

13. Acceptance of this policy

We assume that all users of the Site and Services have read this document carefully and agree to its contents. If anyone does not agree to this Policy, they should not use our Site and Services. We reserve the right to change our policy at any time and will notify you in the manner set out in section 11. Your continued use of the Site and Services will constitute your acceptance of the revised Policy.

14. Further information

If you have any further questions about the information we collect or how we use it, please contact us using the details above.

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